Shipping policy

Processing Time
Orders will be processed within 1-2 business days after receiving your order confirmation email, except on holidays and days when the museum is closed.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on real-time USPS rates.

We offer FREE standard shipping on orders over $50 (before tax) within the United States.

Estimated delivery times depend on the selected shipping method at checkout and typically range from 3-7 business days for standard shipping.

Shipping Locations
Currently, we ship within the United States. If you are located outside the U.S. and are interested in placing an order, please contact us to discuss possible shipping options.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.

Shipping Delays & Issues
While we strive to ensure timely delivery, we are not responsible for delays caused by the carrier, incorrect shipping addresses, or other unforeseen circumstances. If your order is significantly delayed, please contact us for assistance.

Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please reach out to us as soon as possible with your order details. We will work with the carrier to resolve the issue.

For any further questions, please contact our support team at info@nysci.org.